Emergency? Call now.
Burst pipe, flooded basement, or no heat? We dispatch crews across Anchorage and the Mat-Su Valley around the clock.
(907) 250-9156Average response: under 60 minutes in Anchorage.
Emergency Troubleshooter & Safety Guide
Select your issue type to get immediate safety actions and determine if emergency dispatch is needed.
Step 1: Select your issue
What counts as an emergency?
Burst or frozen pipes
Active leaks, flooding, or pipes that have frozen and split.
Flooded basement
Standing water from any source — we extract and dry fast.
No heat in winter
Furnace or boiler down. We prioritize Alaska no-heat calls.
Water heater failure
Leaking tanks or no hot water — emergency replacements available.
Sub-Zero Freeze & Boiler Emergency Q&A
Direct emergency guidance for Alaska property owners facing winter freeze-ups, heating system failures, and urgent water leaks.
Call Anchor Services Alaska at (907) 250-9156 for immediate 24/7 emergency dispatch. We provide commercial pipe thawing, burst line soldering, and structural water extraction throughout Anchorage and the Mat-Su Valley.
1) Check thermostat switches and emergency shutoff switch. 2) If safe, verify if other gas or electric appliances are running. 3) Open cabinets under sinks to let warm indoor air reach water lines. 4) Call Anchor Services Alaska right away at (907) 250-9156 for 24/7 emergency boiler dispatch.
We prioritize active freeze and no-heat emergencies. Our on-call technicians typically arrive within 45 to 90 minutes in Anchorage and within 60 to 90 minutes in Wasilla, Palmer, and Eagle River. Call (907) 250-9156.
NEVER use an open flame or blowtorch on frozen pipes in Alaska—this is a leading cause of structure fires. Use a space heater or warm towels, or call our professional crew at (907) 250-9156 to safely thaw lines with commercial equipment.